As a patient of Oncology Clinics Victoria, you have the right to:
- Understand and use these rights. If for any reason you do not understand or you need help, the group must provide assistance.
- Receive treatment without discrimination as to race, color, religion, sex, national origin, disability, sexual orientation, or source of payment.
- Receive considerate and respectful care in a clean and safe environment free of unnecessary restraints.
- Receive emergency care if you need it.
- Be informed of the name and position of the doctor who will be in charge of your care.
- Know the names, positions, and functions of any staff involved in your care and refuse their treatment, examination, or observation.
- Receive complete information about your diagnosis, treatment, and prognosis.
- Receive all the information you need to give informed consent for any proposed procedure or treatment. This information shall include the possible risks and benefits of the procedure or treatment.
- Receive all the information you need to give informed consent for an order not to resuscitate. You also have the right to designate an individual to give this consent for you if you are too ill to do so.
- Refuse treatment and be told what effect this may have on your health.
- Refuse to take part in research. In deciding whether or not to participate, you have the right to a full explanation.
- Privacy and confidentiality of all information and records regarding your care.
- Participate in all decisions about your treatment and discharge from the hospital.
- Review your medical record after complying with current “Freedom of Information” legislation and obtain a copy of your medical record for which you will be charged a reasonable fee.
- Receive an itemized bill and explanation of all charges.
- Complain without fear of reprisals about the care and services you are receiving and to have the hospital respond to you, and if you request it, a written response.